Client Overview
This engagement involved a publicly traded global software company with approximately 5,000 employees. Known for its rapid growth—averaging 40% new hires annually—the company was experiencing the growing pains of scaling beyond its startup roots. Due to the sensitive nature of the incident that prompted our involvement, the client has chosen to remain anonymous. Lead at Any Level partnered with Good Enough Now to assess cultural challenges and guide the organization toward a more sustainable, values-aligned future.
The Challenge
As one of the fastest-growing firms in its industry, this publicly traded software company hired hundreds of new employees each year—many of whom found the company’s “startup” culture confusing and inconsistent. Following a sensitive internal incident that revealed a disconnect between company values and employee experience, the executive team recognized the need for a strategic culture reset.
Our Approach
In partnership with Good Enough Now, we were brought in to surface root causes, rebuild trust, and provide strategic direction. Over the course of our engagement, we:
- Conducted 100+ interviews across teams, countries, and levels
- Facilitated town halls and group coaching sessions with stakeholders and employee resource groups
- Audited internal documents and public reports for bias, omissions, and inconsistency
- Delivered a comprehensive 63-page report detailing key findings and recommendations
- Provided an executive summary outlining five strategic categories of improvement
Our Results
Our findings and recommendations now serve as a three- to five-year roadmap for leadership, HR, and cross-functional teams. The client has used our report to prioritize internal initiatives, onboard new executives, and shift the culture toward a more intentional and scalable future.
This case marks a clear inflection point: leaving startup chaos behind, and leading at any level of growth.
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